Frequently Asked Questions
What is SpotHero?
SpotHero is a parking reservation platform. We partner with parking facilities nationwide so you can always find and book the perfect spot — and get everywhere, easier. Simply search for a spot near your destination, compare locations, prices and options, pre-pay to reserve... and go! Using our free mobile app, you can even manage your reservation right on your phone.
Is my spot guaranteed?
Yes! If you run into any issues, give us a call at (312) 566-7768. Our Customer Heroes are always available to help.