Parking Pass

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Prudential Plaza Garage

Price: $16.00 Enter between 4:30 AM-10:00 AM to receive this price.
Enter After
Wed, Nov 14th
8:30 AM
Exit Before
Wed, Nov 14th
8:00 PM

Rental ID: SH17270766

Location Access Hours:

This facility is open 24/7.
Questions or Changes? Our Customer Heroes are here to guide you. (844) 243-SPOT (7768)
SpotHero Hours Daily, 6am – 11pm CST

Getting There:

Enter this location at 398 E. Lower Lake St. This is an ABM parking location on Lower Lake St. (underground). For the best GPS navigation experience, please enter “Prudential Plaza Garage” as your destination in the Waze Mobile App.

Please note, the entrance to this facility is at the intersection of Lower Stetson and Lower Lake. GPS is unreliable in the lower levels (underground) of Chicago, if you are having trouble finding the facility, please refer to the directions below:

From N. Michigan Ave: At the intersection of N. Michigan Avenue and E. Wacker PLACE, head east down E. South Water St. In one block, the road will lead underground, (easiest route is to take the FAR RIGHT LANE), following the green sign labelled "To Columbus Dr. & Parking." Continue following E. South Water St. for one more block east, and you will come to a stop sign. Make a right at the stop sign onto Lower Stetson and follow for one block until you reach a stop sign at the intersection of Stetson and Lake. Make a right onto Lake, and you will see the garage entrance directly in front of you.

From the S. Columbus: From the S. Columbus: From the intersection of Columbus/Monroe, take Columbus Dr north towards E Randolph St. Continue traveling north on Columbus through the intersection of Lower Columbus and Lower Randolph, and you will now be underground in the lower level of Chicago. Continue north on Lower Columbus once you have passed Randolph St., and take your first left turn onto Lower E. Lake St. Follow Lower E. Lake St. for 1 block and you will see the garage entrance directly ahead at the intersection of Lower E. Lake and Lower Stetson. Continue driving straight on Lower E. Lake St. to the "Prudential Plaza Public Parking" sign and you have arrived.

Please Note: The garage door will automatically open when you approach it.

Things You Should Know:

  • This facility does NOT allow in/out privileges. You CANNOT enter & exit more than once.
  • Height Restriction: 6' 6"
  • This is an underground garage. Mobile service can be touchy, please consider bringing a print-out of the parking pass (not required!) or taking a screenshot of the bar code to avoid connection issues while redeeming.
  • Please be mindful of the scheduled times on your parking pass. If you arrive early or exit later than your scheduled reservation time period, you may be denied access at the gate. The garage operator will charge you for any additional time you have parked outside your reservation.
  • Please use the elevator on the west side of the garage to enter/exit this facility. Take the elevator down to the lobby, you will have access through the door at 180 N. Stetson St. (on the east side of lobby).
  • If you are purchasing the $16 commuter rate Monday-Friday, please enter the garage before 10 am.
  • This is an online special, you must enter between 4:30 AM-10:00 AM or be subject to paying the price difference on-site.
Redemption Instructions:
How To Redeem
  1. 1

    Scan your QR Code at the box with the red flashing lights. Hold the QR code about 2 inches away from the reader and the gate will open.

    Please Note: For all reservation changes, please allow 15 minutes for updates to take effect.

  2. 2

    You may park anywhere that doesn't say "Reserved".

  3. 3

    When exiting, scan your QR Code again at the box with the red flashing lights.

  4. 4

    The gate will open and you're free to go!


  • Self Park
  • Mobile Pass Accepted
  • Covered
  • Paved
  • Accessible
  • On Site Staff

View your reservation on our mobile app!