SpotHero is a young, fast growing, venture-backed startup revolutionizing the way people park. We partner with parking companies to make them more money by providing the tools to use their inventory better. For drivers, we turn finding a parking spot from a chore into a pleasure. Everybody walks away with smiles on their faces and more dollars in their pockets.

We're at the best part of an emerging company's growth cycle. We have a unique value proposition that drivers and parking lot managers love. We recently raised our first round of VC investment from leading firms. We are primed and ready to grow very quickly. There is no faster way to accelerate your career than to play a key role in this growth - taking on as much responsibility as possible and delivering off the charts success.

Open Positions

Customer Hero

Chicago, IL

Posted: July 22, 2014

Type: salary

Position Details:

Description:

Are you ready to jump into an “all hands on deck” environment?  Do you love solving problems and feel that you can you thrive in a startup culture? SpotHero is looking for someone awesome to jump on board our team.  

What will I do?

  • You are a first impression pro. You’re the first person customers communicate with when they reach out to us.  Ensuring a glorious customer experience is your number one goal.
  • Mollify upset parkers and turn them into passionate evangelists. Respond to emails & support issues promptly.
  • Multi-task. Whether it’s helping customers, creating processes, pulling reports, or crafting awesome customer engagement activities, your flexibility, curiosity and organizational skills will be put to the test.  
  • You’ll be getting your hands dirty solving problems and making customers fall in love with you.

You are:

  • Organized. You have great follow through on tasks and superior organizational skills. You’re diligent.  You don’t get overwhelmed easily.  Thousands of emails/phone calls each month-- No prob!
  • Chaos-loving. You don't fold under pressure. Rather, you thrive in a fast-paced environment.
  • Dynamic. You’re as charismatic as they come. You embody resilience, drive, and energy that radiates throughout all interactions.
  • Passionate. You love helping people, you care about your team, and you’re driven to enhance your personal growth.
  • Inquisitive. Innovative and resourceful; constantly looking for ways to improve upon things.

Education:

  • Bachelor’s Degree or Higher.

What we are offering:

  • Competitive Salary
  • Health benefits
  • Casual dress code
  • Significant growth and advancement opportunities
  • Fun and high growth work environment

Who will I be working for?

Our excellent Customer Hero Managers - Kate Owens & Leah Potkin

Steps to apply:

Send your resume to Leah@spothero.com. Make the subject line of the email "Customer Hero at SpotHero" + [The Capital of the Ivory Coast]. In the body of the email, please include your Resume, LinkedIn Profile and also answer the following questions.

  • Why you'd like to work for SpotHero and in this particular role.
  • A sample response to the email below:

Dear SpotHero -

I am extremely upset with this service.  As an out of town customer I wanted my experience to be flawless and convenient - I was given the opposite. I got lost, couldn’t find my spot, and your iPhone app was confusing.

Please issue a refund immediately.

Thanks, 

JD

Account Executive

Chicago, IL

Posted: June 11, 2014

Type: salary

Position Details:

Description:

What will I do?

  • Negotiate and build partnerships with both new and existing clients.
  • Analyze and optimize SpotHero's parking supply across a city/region.
  • Improve customer acquisition metrics amongst certain brands by working hand in hand with the marketing team.
  • Put out fires. Communicate regularly with existing partners to ensure that operations are constantly running as smoothly as possible.

 You are:

  • Naturally curious and innovative; extremely creative and constantly looking for ways to improve upon things.
  • Communicative.  You are the point of contact for the parking companies and strive to ensure that every partner is as in love with SpotHero as we are. You’ll help manage every touch point of the relationship--from implementing marketing campaigns to adding on additional locations, anything that touches your clients will go through you.
  • Organized. Your mind is a steel trap.  You follow through on your commitments and are incredibly attentive to detail.
  • Dynamic.  You’re able to combine analytical thinking with interpersonal skills to manage and expand high quality partnerships.
  • A closer.  You are confident and people like talking with you.  You care about helping people get the most out of our services and aren’t afraid to ask.

 

Pre-Requisites:

Bachelors Degree or higher

Two years of relevant experience in Sales/Account Management

CRM Experience

 

Who will I be working for?

Our VP of Business Development Alex Kruger

 

What we are offering:

  • Career game changer.  SpotHero will change your life.
  • Competitive Salary.
  • Health benefits.
  • Casual dress code and fun work environment.
  • A truly unique experience to work for a fast growing startup; backed by some of the best VCs in the world.  Opportunity to have a significant impact on a fast growing business.

 

Steps to Apply:

Full Stack Developer

Chicago, IL

Posted: June 10, 2014

Type: salary

Position Details:

Description:


SpotHero is seeking a Full Stack Developer who loves working with cutting edge web technologies on all levels of the web stack, delivered to all devices of all sizes. SpotHero is making life easier for the daily driver, by giving them a seamless way of reserving parking on the web and on their mobile phones. This highly technical role will be key, since you will be helping the CTO set technical direction and architecture for new and existing features. Our product team follows a rapidly iterative and data-driven product roadmap. Our ideal candidate will thrive in such a fast-paced, entrepreneurial environment, and will have the ability to both collaborate and execute efficiently.

Responsibilities:

  • Build features requiring both front end and back end changes.
  • Work closely with the Product Team and UI/UX/Interaction Designer to spec out new features.
  • Work with CTO to establish and drive best practices for testing, quality assurance, and coding.
  • Responsible for architecting new features, that may involve front end, back end, distributed systems, and caching strategies.
  • Participate in all phases of the software development cycle.
  • Contribute any “sharable” work to the open source community.
  • Contribute to company and team culture.

The following experience is relevant to us:

  • 3-5+ years of experience as a web developer. The ideal candidate would most likely have 5+ years of experience, given the breadth of responsibility of this role. However, we’re open to any developer that has the technical chops.
  • Solid experience of all aspects of an MVC web application (especially those built on Rails or Django).
  • Commanding grasp of a scripting language (i.e. python, ruby, php), and front end languages: HTML(5), CSS(3) and javascript (including jquery, requirejs, LESS, etc).
  • BS in Computer Science or a solid background of CS fundaments.
  • Experience architecting an API, and consuming an API.
  • Experience with Responsive design, Mobile Optimization design, and RESS.
  • Experience using javascript MV* frameworks (i.e. backbone, angular, ember).
  • Understanding of client/server side performance characteristics. This includes the tools to help measure performance, and experience architecting solutions to resolve any performance issues.
  • Extensive testing experience, both at unit level and system level (i.e. Selenium).
  • Experience implementing A/B and multivariate testing methodologies, and fully embrace data-driven product management decisions.
  • Knowledge of different web servers and architecting caching solutions.
  • Extensive knowledge of relational and nosql databases (i.e. postegesql, mysql, redis, and mongodb), including use of SQL.
  • Ability to draft and visually communicate technology/design/architecture concepts.
  • Experience with git or other version control system.

Let’s talk details. This role is very important to us, since the ideal candidate will most likely be promoted to VP of Engineering. Our ideal candidate will love to dig deep on both the front end, back end, and not shy away from architecting solutions that involve newer technologies that we’ve never used. Right now, our backend is powered by Django, python, postgresql, redis, mongodb, and nginx + uwsgi. Our front end is a combination of responsive design using bootstrap, and a backbone app to make searching faster. This position will potentially require rearchitecting some of this, as we scale our service from 7 cities, to all the major cities within the US. This is a great time to join since you’ll be part of this growth stage, and everything you contribute will directly affect our customers.

Benefits:

  • Apple Laptop with big monitor
  • Stock Options in a growth-stage company
  • Competitive Salary
  • Flexible hours so you can be at your most productive
  • High-energy environment with dedicated “work zones”
  • Paid Time Off
  • Medical, Dental, and Vision insurance
  • Life insurance and disability benefits
  • 401(k)
  • Pre-tax commuter benefits

To apply, send your resume to larry<at>spothero.com. Please include any github account, linkedin profile, and any project that you’re particularly proud of. We love seeing work that others loved working on.

UX Web Design Contractor

Chicago, IL

Posted: April 18, 2014

Type: contract

Position Details:

Description:

Spothero, a quickly growing startup in downtown Chicago, is seeking a kick-ass UX designer to join our team for a while. We seek a passionate aesthete who can help us produce fresh new web design screens for our rebrand project. The project may include print and app design as well. This is a dynamic opportunity for someone who rocks out experience design and who wants to be an integral part of a quickly growing, fun, and successful company.

Qualifications:

  • Bachelors Degree in web design, UX,  or a similar area preferred

  • 2+ years of significant track record in defining and delivering great online user experiences for web, mobile web, and applications

  • Craftsman of Photoshop and Illustrator

  • Understands basic development (HTML, CSS, JS) and experience working with development team, a plus

  • Is available to work on-site 20 hours per week, and potentially more if needed

  • Exhibits creative mastery of design in an e-commerce, marketing, or information design setting

  • Produces high-quality, fresh design deliverables including web page comps based on a newly developing brand, print collateral, and perhaps app screens

  • Creates optimal customer experience through brilliant information and visual design

  • Knows the difference between user experience design and purely visual design

  • Brings a developing brand to life with brilliant execution of ux and ui

  • Commands user experience methods, design principles, and problem-framing skills

  • Shown ability to communicate UX logic and Design rationale to leaders/stakeholders

  • Illustrates the ability to strike a balance between showing initiative and seeking appropriate guidance and input from others

  • Partial to learning and suggesting new technology concepts

  • Desire to help us grow our brand with smart and innovative suggestions

Part-Time Customer Hero

Chicago, IL

Posted: April 16, 2014

Type: contract

Position Details:

Description:

Are you ready to jump into an “all hands on deck” environment?  Do you love solving problems and feel that you can you thrive in a startup culture? SpotHero is looking for a part-time Customer Hero to jump on board our team.  

What will I do?

  • You are a first impression pro. You’re the first person customers communicate with when they reach out to us.  Ensuring a glorious customer experience is your number one goal.
  • Mollify upset parkers and turn them into passionate evangelists. Respond to emails & support issues promptly.
  • Multi-task. Your flexibility, curiosity and organizational skills will be put to the test.  
  • You’ll be getting your hands dirty solving problems and making customers fall in love with you.

You are:

  • Organized. You have great follow through on tasks and superior organizational skills. You’re diligent.  You don’t get overwhelmed easily.  Thousands of emails/phone calls each month-- No prob!
  • Chaos-loving. You don't fold under pressure. Rather, you thrive in a fast-paced environment.
  • Dynamic. You’re as charismatic as they come. You embody resilience, drive, and energy that radiates throughout all interactions.
  • Passionate. You love helping people, you care about your team, and you’re driven to enhance your personal growth.
  • Inquisitive. Innovative and resourceful; constantly looking for ways to improve upon things.

More Details?

This is a part-time position with hourly pay. We are looking for someone who will be able to work the following hours:

Tuesday-Friday: 5pm-9pm

Education:

  • Bachelor’s Degree or Higher.

Who will I be working for?

Our excellent Customer Hero Managers - Kate Owens & Leah Potkin

Steps to apply:

Send your resume to Leah@spothero.com. Make the subject line of the email "Part-Time Customer Hero at SpotHero" + [The Capital of the Ivory Coast]. In the body of the email, please include your Resume, LinkedIn Profile and also answer the following questions.

  • Why you'd like to work for SpotHero and in this particular role.
  • A sample response to the email below:

Dear SpotHero -

I am extremely upset with this service.  As an out of town customer I wanted my experience to be flawless and convenient - I was given the opposite. I got lost, couldn’t find my spot, and your iPhone app was confusing.

Please issue a refund immediately.

Thanks, 

JD

General Manager -- Midwest

Chicago, IL

Posted: June 11, 2014

Type: salary

Position Details:

Description:

What will I do?

  • Improve P&L in the entire midwest; understand the market, create changes and implement them quickly
  • Create, test, and grow new business ventures that develop new or improved parking experiences for SpotHero customers
  • Cultivate and build long-lasting relationships with SpotHero’s clients.
  • Analyze and optimize rates in SpotHero parking supply across a city/region.
  • Improve customer acquisition metrics amongst certain brands by working hand in hand with the marketing team.
  • Put out fires. Communicate regularly with existing partners to ensure that operations are constantly running as smoothly as possible.

 

You are:

  • Top-line driven; that phrase should excite you
  • Data-driven; you look at numbers and you "get shit done"
  • Naturally curious and innovative; extremely creative and constantly looking for ways to improve upon things.
  • Communicative.  You are the point of contact for the parking companies and strive to ensure that every partner is as in love with SpotHero as we are. You’ll help manage every touch point of the relationship--from implementing marketing campaigns to adding on additional locations, anything that touches your clients will go through you.
  • Organized. Your mind is a steel trap.  You follow through on your commitments and are incredibly attentive to detail.
  • Dynamic.  You’re able to combine analytical thinking with interpersonal skills to manage and expand high quality partnerships.
  • A closer.  You are confident and people like talking with you.  You care about helping people get the most out of our services and aren’t afraid to ask.

 

Pre-Requisites:

Bachelors Degree or higher

Salesforce/CRM Experience

5+ Years of Experience doing more than one of the following:

-growing a market

-managing a team

-managing operations

-starting a business segment/unit

 

Who will I be working for?

Our VP of Business Development Alex Kruger

 

What we are offering:

  • Career game changer.  SpotHero will change your life.
  • Competitive Salary.
  • Health benefits.
  • Casual dress code and fun work environment.
  • A truly unique experience to work for a fast growing startup; backed by some of the best VCs in the world.  Opportunity to have a significant impact on a fast growing business.

 

Steps to Apply:

Don't see your position?

We're always looking for talented and enthusiastic team players, so send your resume and a cover letter to jobs@spothero.com.
54.234.128.252