Co-Founder & CEO
Bitten by the entrepreneurial bug early, Mark started his first business in the 2nd grade. Through his career, he quickly realized his passion for innovation, both in technology and in everyday living. This drive ultimately led Mark to parking, where he found an entire industry ripe for innovation. Prior to his professional experience, Mark graduated with BS in Finance from Bradley University.
Co-Founder & CTO
After receiving his Master's in Electrical Engineering at University of Colorado at Boulder, Larry spent a number of years designing Microprocessors for Advanced Micro Devices, and then building mobile devices for Motorola. This experience helped Larry break off from the traditional corporate job, and pursue a lifelong goal of being an entrepreneur. A few iPhone apps later, SpotHero found Larry, and the rest is history.
Co-Founder & Strategic Advisor
Jeremy graduated from the University of Illinois in 2008. Out of school he worked at Motorola and he eventually ended up becoming roommates with Mark Lawrence. During his short time in Chicago, he amassed $5,000 in parking tickets! That's when SpotHero was born. When he's not out being a SpotHero for Chicago residents, Jeremy loves catching sporting events with friends, checking out new places around the city, and frequenting local dive restaurants.
VP of Marketing
During college, Elan built a website for one of the biggest companies in the parking industry. He went on to work in venture capital and management consulting, and joined two venture-funded startups in Chicago as the first marketing team member. Years after building his first parking website, he joined SpotHero to lead the marketing team. When he's not at work, he's home helping teach his kids how to park their Little Tikes car.
Head of Sales
Tim started valet parking cars in high school on the hills of San Francisco. After attending college in San Diego he moved to Colorado to pursue a career in snowboarding but ultimately, found his calling working in the parking world. After 10 years as an executive with a national parking operator, Tim came to work for SpotHero where he's able to apply his passion for parking and technology.
Head of Strategic Relations
Justin’s drive and determination was apparent when the SpotHero team discovered him at Depaul University. Justin graduated from Depaul with a degree in Finance. Justin keeps the company running by building out new markets and optimizing current markets. Justin is responsible for driving the company’s vision and growth. He’s one of the team’s early “parking expert,” using technology to create new solutions to solve everyday problems. Outside of work, Justin likes cycling, Moto GP, Formula 1, hockey, and snowboarding.
Strategic Operations Manager
Born in Chicago, Kate lived in St. Louis, Omaha, Eastern Shore Maryland, and Florence, Italy before returning to her Chi-Town roots. Her unusual mix of creative and analytic skills led her to Washington University in St. Louis where she studied both Sculpture and Marketing. After graduating, Kate joined Anthropologie and fine-tuned her Visual Merchandising and Managerial talents by occupying nearly every position the company had to offer. Her innate drive to learn, and desire to be part of an entrepreneurial culture, brought her to SpotHero. Whether she’s selling floral dresses or parking spots, Kate is passionate about creating that kind of positive, memorable experience that makes everyone’s day just a little bit better. When not at work, Kate can be found creating miniatures-focused artwork, or teaching herself random - not entirely useful - new skills via YouTube.
Retention Marketing Strategist
John hails from Minneapolis, Minnesota. He came to Chicago in 2005. In 2009, John graduated from DePaul University with a B.A. in English and an M.A. in journalism. He worked at the 2010 Vancouver Olympics. In Chicago, John has worked at the Chicago Sun-Times, domu, and Doggyloot. He's excited to join SpotHero's stellar marketing team. Outside of work, John enjoys running, going to new restaurants, long walks on the bea-- just having a good time. John is a fan of the Packers, Blackhawks, Twins, and Larry David. He and his wife live in Lincoln Square.
B2B Marketing Strategist
Born and raised in New York, Suzannah has found herself strangely attached to Chicago. She came to the area in 2010 to study Psychology at Northwestern University and after meeting the SpotHero team she decided to stick around! Suzannah contributes to the marketing team by researching and writing snazzy content for the SpotHero website and hopes to be able to apply some of her psychological wisdom to marketing strategy. When she's not in the office, you can find Suzannah watching live music or looking at pictures of cats (which also sometimes happens in the office).
Becca likes to say she was "organically grown" in Texas. Attending the University of Texas at Austin, Becca fell in love with all things entrepreneurship. There's nothing better than an office culture that welcomes sweat pants and creative thinking. Becca hopes to grow the SpotHero brand, all the while exploring Chicago and all it has to offer.
Head of Customer Care
A Washington D.C. native, Leah migrated to the Midwest to attend the University of Michigan, and has been living in Chicago since graduating in May of 2012 with a degree in English. Her previous work in sales at Groupon built the foundation for her dedication to customer satisfaction, and developed her passion for building relationships and helping everyone and anyone who crosses her path. When not going above and beyond to help (or chat with) customers, you can find Leah trying samples at Whole Foods or attending spin classes at Flywheel.
Senior Customer Hero
Terrance Chatman is a native Chicagoan and currently resides in River North, a hop, skip and a jump from the SpotHero office. After a year at a liberal arts college in Iowa, he transferred back to the big city where he majored in Political Science at DePaul University. Prior to joining SpotHero, Terrance spent time at Modern Luxury, Rockit Ranch Productions and most recently he served as the Client Relations Coordinator at MicroTrain Technologies. His interests in politics led him to become part of the first intern class of then Senator Barack Obama’s presidential campaign where he worked directly under Hans Reimer; former director of the Rock the Vote organization. Terrance brings years of customer support, content strategy and project management experience to his role at SpotHero. When he is not busy helping scale our customer operations department, he likes to stay active by playing club volleyball and serving on the Young Professional Board at his alma mater.
Nate was born and raised in the DFW metroplex but took a detour from the city for his undergraduate in Arkadelphia, Arkansas (that's right). After missing the city life he moved to Chicago for graduate school where he received his masters degree from Wheaton College and joined the SpotHero team. Although he's a native Texan and a genuine southern gentleman, he loves Chicago and his opportunity to become a hero for customers. When not working, you can find Nate hanging out with friends, traveling home to Texas, or finding some kind of adventure in Chicago.
Megan likes to say she’s taken the “scenic route” in life. She graduated with a degree in Secondary Education and a focus on English. Along the way she worked as a pre-school teacher and middle school English teacher. Most recently Megan decided it was time for a change of pace. As a frequent SpotHero user, when she saw a posting for the Customer Hero position at the company she jumped at the opportunity. She decided to put teaching on hold to become a member of the SpotHero team, and is excited to be a part of such an amazing new company! When she’s not chatting with customers, Megan loves to go for runs along the lake or take in a yoga class at CorePower.
Bennett brings an account management, sales, and recruiting background to SpotHero. New to Chicago, Bennett was living in Santiago, Chile working as a technical recruiter for over a year. Bennett brought back a Chilean boxer puppy named Pearl, who is now the source of all his pride, joy, and stress. Prior to this, Bennett worked in sales at The New York Times and in account management at Patch Media in New York City. He double majored in Urban Planning and American Studies at Miami University. Bennett’s hobbies include cooking, traveling, and nerding out over the NBA. SpotHero is the perfect destination for Bennett as he can flex his client services muscles in a start up environment that improves the way we live in cities.
Tatiana stumbled upon SpotHero after using the website for parking downtown. Looking to venture away from a strict, corporate call center environment Tatiana knew SpotHero would be the place for her. Tatiana possesses 12 years of corporate call center customer service working for many companies such as Wells Fargo, Sears, City of Chicago, RedBox, and Cingular Wireless just to name a few. Tatiana has received a lot of praise, recognition, and personal achievement while working as a customer service representative. Customer service is not only Tatiana’s passion but her niche. Tatiana is originally from Chicago but has resided in California and Las Vegas. Tatiana is also studying to become a dental hygienist and would love to own a business someday. In her spare time, Tatiana loves to bowl, shop, shoot pool, and attend fashion shows.
Prior joining SpotHero as Midwest GM, Rich held leadership roles in several early and growth-stage startups including GrubHub, Homejoy, and Roastolo. He loves technology-enabled marketplace businesses and is passionate about Sales, Operations, and Marketing. Originally from Valparaiso, IN, he holds an MBA from DePaul University and a BA from Indiana University. When he's not making it easier to park in cities across the Midwest, Rich can be found spending time with his family and volunteering at the Shedd Aquarium.
Jordan is an experienced Customer Service Representative who has spent his post-collegiate career working with businesses and customers in the Chicagoland-area. After graduating from the University of Iowa with a degree in Political Science and Entrepreneruial Business, Jordan returned to Chicago to continue his love affair with great hot dogs and delicious deep dish pizza. A self-prescribed sufferer of "parking anxiety," Jordan's previous work as an Account Manager in the environmental and waste industry helped develop his passion for solving problems and making your life (the Customer) easier. Outside of the office, you will find Jordan snowboarding, playing guitar, boating or tailgating at a SpotHero lot for his beloved Chicago Bears/Bulls/White Sox.
Kaity is originally from Baltimore, MD (Go Ravens!) and spent the past 11 years in Arizona, where she attended Arizona State University (Go Sun Devils!) A recent transplant to the Windy City, Kaity lives in River North. In her free time, Kaity enjoys cooking, reading, discovering new TV shows to binge watch, and exploring Chicago.
Born and raised in Oklahoma, with a short detour to Dubai, Rachel found her way to Chicago via St Louis. She earned a BA in Mass Communications and BS in Business Administration with minors in International Business and Business Management from the University of Missouri St Louis. Prior to joining the SpotHero team she was the in house bookkeeper for a small family owned restaurant group in Chicago. When she isn't working she is most likely running, at a concert, trying out a new restaurant, participating in her bowling and kickball leagues, or feeding her craft beer obsession by either brewing her own or tasting something new.
Internal Growth Associate
A native of Lincoln Park, Caitlin is a 2014 graduate of Washington University in St. Louis, where she studied anthropology and urban studies. So happy to be back in Chicago despite snowy winters, Caitlin is still weighing the pros and cons of learning how to drive - though SpotHero is tipping the balance by making parking stress free! When she's not in the office, you'll likely find Caitlin baking something delicious with her yellow kitchen aid mixer or indulging in reality tv.
Senior Account Executive
Matt was born in Nebraska, raised in San Diego and has come to Chicago by way of Boston. He graduated from UC San Diego and has a background in management, operations and sales. In his last role, Matt helped a small company grow in several new markets to become a national player in their industry. Looking for another startup with a strong entrepreneurial spirit, Matt found his way to SpotHero. He is helping to grow several East Coast markets and doing his part to make sure Bostonians don't have to wander aimlessly for parking like he did. When he isn't working, Matt is DJ-ing, shooting photos, mixing fine cocktails and dressing his 8-month old son in those handsome SpotHero onesies!
Senior Account Executive
Nicole graduated from Wash U in St. Louis where she played basketball for all four years and continues to be an active member of the Alumni Association. Off the court post-college, Nicole headed out to Boston where she worked for Anheuser-Busch and took advantage of the amazing seafood the East Coast had to offer. Hundreds of lobster rolls later, Chicago called her back and she has been living it up in her hometown ever since. Nicole was an early Groupon employee where she discovered her love for the tech world. Outside of work, you'll likely find Nicole exploring Chicago's restaurant scene, spending the minute-and-a-half of nice weather outdoors, or playing with her dare devil kitten "Alice Junior."
National Expansion Manager
Originally from Arlington, Virginia, Will headed south to study Psychology and Business at Elon University. From there, Will worked with a prominent parking operator in D.C., and collaborated with SpotHero on several projects. After a stint in Southeast Asia, exploring six countries and living out of a backpack, Will returned home and could not have been more excited about joining SpotHero. When he's not working to make the SpotHero experience the best it can be, you can catch Will running, YouTubing pug videos, or testing how spicy is too spicy when it comes to his cooking.
Sales Operations Analyst
A native of Northern California, Eli graduated from the University of California at Santa Cruz. After graduation, Eli moved to the Windy City. Early in his career he worked at Golf.com as a developer. His love of learning new skills led Eli to change course and throw himself into the world of accounting and consulting. For eight years he worked as a management consultant, helping businesses scale and grow across a variety of industries. Eager to rejoin an innovative technology company, Eli found a perfect home for his passion for analysis, strategy, and practical application at SpotHero. Outside of work, Eli loves music and listens to everything from early R&B to noise rock. More than anything, Eli enjoys spending his free time with his wife, four children, and big yellow Labrador, Reilly
Morgan grew up in a family of entrepreneurs and knew that the world of start ups was where she belonged. She graduated from Washington University in St. Louis from the Olin Business School in 2011 which furthered her interest and focus on technology and how it was impacting businesses and industries. In her spare time, she is either outside finding an adventure in a new city, taking photos, trying out a new restaurant, or at a concert.
Chris graduated from Portland State University in Oregon with a Bachelor's Degree in History. After hiking and skiing all over the Pac NW, Chris headed down to San Diego to work for the San Diego Padres in their Ticket Sales Department. After 3 years of constant 70 degree weather and sunshine, he was ready to return to his roots in the Midwest and set up camp in Chicago's River North neighborhood.
A lifelong Midwesterner, Julie attended Loyola University Chicago after spending her teenage years in Iowa and her childhood in the southern suburbs of Chicago. In college she majored in Finance, Economics, and Information Systems; and through the startup Loyola Limited, Julie co-founded Felice’s Pizza--the nation's only student-run pizzeria. When she’s not optimizing parking, Julie sits on the board for Loyola Limited, attends more concerts than she can keep track of, and eats an alarming amount of pizza.
Originally from Oshkosh, WI, Eliot has lived in Chicago for more than a year. Upon graduating in 2012 from the University of Wisconsin-Madison with a finance degree, he decided to take a less-than conventional first job, driving the Oscar Mayer Wiennermobile all across the country. Though he relished his time as a “Hotdogger” it was only a yearlong position. Soon thereafter, he moved to Chicago and worked for a year at Groupon in inside sales before becoming the Account Coordinator at SpotHero! Outside of work, Eliot is a die-hard Badgers, Packers and Brewers fan (which can be difficult at times in Chicago!) and loves traveling and tasting new adult beverages.
Associate Account Coordinator
Originally from the Oak Park area of Chicago, Hallie's passion for travel led her to pursue her B.A. in international business at Keele University in the Staffordshire region of England. She spent her summers in Chicago coaching tennis and eventually established her own private tennis business. After graduating, she spent a month backpacking through Europe before heading back across the pond to start her first post-grad job with SpotHero.
Director of Product
Born and raised in northwestern Illinois, Wayne soon left the corn fields for the U.S. Army. His tour of duty took him from Fort Knox to the Korean Demilitarized Zone and back to the University of Illinois where he studied Marketing. After graduation, Wayne dove headlong into digital product development and never looked back. Driven to seek out complicated problems to solve, his career started at Verizon where he successfully launched the online sale of Verizon services and learned the term “swivel-chair”. Then, at Match.com, he took on the dating world with searching and matching technologies that grew from simple to full-on facial recognition to help daters find their perfect match. Now at SpotHero Wayne will use his powers to find our customers their perfect parking match by integrating the offline world of parking with SpotHero’s online products.
Adam “Cezar” Jenkins
Senior Python Czar
Hailing from the mountains of West Virginia, Adam “Cezar” Jenkins has been working with computers since he was eight. During middle and high school he did computer repair under the name Cezar Computer Services. After receiving his black belt in Shotokan he decided it was time to venture out of the woods and in 2005 was awarded a BS in Computer Science from the Illinois Institute of Technology. Cezar spent eight years as a software developer for the Insitute of Design in downtown Chicago developing internal and external web applications and has been championing Python and Django since early 2007. When not slinging code he runs the Folks on Spokes cycling club, is a proud member of the Brewers of South Suburbia homebrewing club, and enjoys a good game of peek-a-boo with his son.
Lead Front End Developer
Born and raised in Saint Louis, MO, Brett is a Cardinals fan first but the roles of full-stack developer, entrepreneur and general internet addict are all tied for a close second. He brings his front-end development expertise to the SpotHero team in hopes to ship a more engaging user experience on a daily basis and loves to dabble in server-side code whenever he gets the chance. His free time is filled with hanging out around town with his lovely wife Samantha and his teddy bear like Chow mix Barksdale. Eating, drinking and biking the days away in Chicago, IL over the last 7 years, he has made it his mission to enjoy the cold months as much as the warm.
Lead Full-Stack Developer
Senior Front End Developer
Born in Poland, Matt naturally grew up playing soccer. It wasn’t until he moved to Chicago at the age of 7 that he discovered basketball and his love for all things sports started to grow. In his teenage years he dabbled with computers which eventually led him to web development. Graduating from the Illinois Institute of Art with a degree in Multimedia & Web Design, Matt quickly realized his creativity and joy of drawing transformed into analytical and critical thinking and decided to focus his efforts on front end development, particularly Flash which was a fantastic blend of the two mediums he most enjoyed. When the mobile scene exploded and Flash was left in the dust he decided to pursue a more balanced and rounded approach using the latest technology available. In his free time he enjoys spending time with his lovely wife Jessica, girls Vera and Vanessa, and shih tzu, appropriately named King. You can often find him rambling about the Chicago Bulls, the theory of relativity, and woodworking, two of which are definitely true.
Senior Backend Developer
Raised in the northern suburbs of Chicago, Chhay has always loved food, basketball, and computers. His brother taught him some BASIC programming at the age of 5, and he was hooked. After studying computer science at Northwestern University, Chhay worked in the Datawarehousing field, but got bit by the entrepreneurial bug. He left for the world of startups, adopting Python as his weapon of choice, and has never looked back since. When not attached to a computer, Chhay loves to try new foods and play guitar for his kids.
Born and raised amongst the corn fields and dairy farms of Southern Illinois, Kevin Harriss was destiny for a career in computers ever since he got his first computer. While in JR High and High School he dabbled in programming and kept his school’s computers and infrastructure running. He knew eventually he would leave the farm-land for the big city. This happened when he got his degree in Computer Science from Illinois Institute of Technology in Chicago. After graduating he honed his skill and knowledge with computer infrastructures working at the Institute of Design. During this time he was involved with and organized multiple tech groups and conferences, including the former BARcamp Chicago. When not in front of a keyboard you can find him watching soccer, traveling or brewing beer.
Part-Time Customer Hero
Born and raised in La Paz, Bolivia, Rocio studied tourism administration and worked for a marketing and event planning company. Her passion for adventure and travel brought her to Chicago in 2009. Rocio truly believes that hard work can be fun, and that success is always achievable when working with a talented team, such as our Hero Team. Rocio speaks both Spanish and English and in her spare time, enjoys exploring the city, trying new restaurants, and taking her dog, Eva, on walks with her husband.
Part-Time Customer Hero
Before getting paid to be a hero (take that, Batman), Taylor grew up south of Chicago next to a cornfield. She moved to Chicago and earned a BA in Theatre Performance with a minor in Economics at University of Illinois at Chicago; she then completed the Conservatory at Second City. She is currently working on getting paid to be an actor (help me, Batman), and uses her limited spare time for things like eating and the internet.
Part-Time Customer Hero
Originally born in California, Monica grew up in Troy, Michigan. Because of her love for meeting and working with people, Monica received her undergraduate degree in Hospitality and Business from Central Michigan University. She then moved to Chicago in order to pursue a masters degree in Tourism and Hospitality at Roosevelt University, and so far, is loving living here! In her spare time, Monica enjoys everything related to music (preferably the Beatles), traveling, and eating anything and everything. Monica loves spending time with her family and friends, and exploring the city!