Co-Founder & CEO
Bitten by the entrepreneurial bug early, Mark started his first business in the 2nd grade. Through his career, he quickly realized his passion for innovation, both in technology and in everyday living. This drive ultimately led Mark to parking, where he found an entire industry ripe for innovation. Prior to his professional experience, Mark graduated with BS in Finance from Bradley University.
Co-Founder & CTO
After receiving his Master's in Electrical Engineering at University of Colorado at Boulder, Larry spent a number of years designing Microprocessors for Advanced Micro Devices, and then building mobile devices for Motorola. This experience helped Larry break off from the traditional corporate job, and pursue a lifelong goal of being an entrepreneur. A few iPhone apps later, SpotHero found Larry, and the rest is history.
Co-Founder & Strategic Advisor
Jeremy graduated from the University of Illinois in 2008. Out of school he worked at Motorola and he eventually ended up becoming roommates with Mark Lawrence. During his short time in Chicago, he amassed $5,000 in parking tickets! That's when SpotHero was born. When he's not out being a SpotHero for Chicago residents, Jeremy loves catching sporting events with friends, checking out new places around the city, and frequenting local dive restaurants.
VP of Marketing
During college, Elan built a website for one of the biggest companies in the parking industry. He went on to work in venture capital and management consulting, and joined two venture-funded startups in Chicago as the first marketing team member. Years after building his first parking website, he joined SpotHero to lead the marketing team. When he's not at work, he's home helping teach his kids how to park their Little Tikes car.
Head of Customer Care
A Washington D.C. native, Leah migrated to the Midwest to attend the University of Michigan, and moved to Chicago after graduating in 2012 with a degree in English. Her previous work in sales at Groupon built the foundation for her dedication to customer satisfaction, and developed her passion for building relationships and helping everyone and anyone who crosses her path. When not going above and beyond to help (or chat with) customers, you can find Leah trying samples at Whole Foods or attending spin classes at Flywheel.
Head of Sales
Tim started valet parking cars in high school on the hills of San Francisco. After attending college in San Diego he moved to Colorado to pursue a career in snowboarding but ultimately, found his calling working in the parking world. After 10 years as an executive with a national parking operator, Tim came to work for SpotHero where he's able to apply his passion for parking and technology.
Head of Product
Born and raised in northwestern Illinois, Wayne soon left the corn fields for the U.S. Army. His tour of duty took him from Fort Knox to the Korean Demilitarized Zone and back to the University of Illinois where he studied Marketing. After graduation, Wayne dove headlong into digital product development and never looked back. Driven to seek out complicated problems to solve, his career started at Verizon where he successfully launched the online sale of Verizon services and learned the term “swivel-chair”. Then, at Match.com, he took on the dating world with searching and matching technologies that grew from simple to full-on facial recognition to help daters find their perfect match. Now at SpotHero Wayne will use his powers to find our customers their perfect parking match by integrating the offline world of parking with SpotHero’s online products.
Strategic Operations Manager
Born in Chicago, Kate lived in St. Louis, Omaha, Eastern Shore Maryland, and Florence, Italy before returning to her Chi-Town roots. Her unusual mix of creative and analytic skills led her to Washington University in St. Louis where she studied both Sculpture and Marketing. After graduating, Kate joined Anthropologie and fine-tuned her Visual Merchandising and Managerial talents by occupying nearly every position the company had to offer. Her innate drive to learn, and desire to be part of an entrepreneurial culture, brought her to SpotHero. Whether she’s selling floral dresses or parking spots, Kate is passionate about creating that kind of positive, memorable experience that makes everyone’s day just a little bit better. When not at work, Kate can be found creating miniatures-focused artwork, or teaching herself random - not entirely useful - new skills via YouTube.
Prior joining SpotHero as Midwest GM, Rich held leadership roles in several early and growth-stage startups including GrubHub, Homejoy, and Roastolo. He loves technology-enabled marketplace businesses and is passionate about Sales, Operations, and Marketing. Originally from Valparaiso, IN, he holds an MBA from DePaul University and a BA from Indiana University. When he's not making it easier to park in cities across the Midwest, Rich can be found spending time with his family and volunteering at the Shedd Aquarium.
Retention Marketing Strategist
Originally from Minneapolis, Minnesota, John moved to Chicago in 2005 to attend DePaul University. After graduating with a B.A. in English and an M.A. in journalism, John worked at the 2010 Vancouver Olympics, the Chicago Sun-Times, domu, and Doggyloot. And now, John is beyond excited to have joined SpotHero's stellar marketing team. Outside of work, John enjoys running, trying new restaurants, and long walks on the bea-- just having a good time. John is a fan of the Packers, the Blackhawks, the Twins, and Larry David. John and his wife live in Lincoln Square.
B2B Marketing Strategist
Born and raised in New York, Suzannah has found herself strangely attached to Chicago. She arrived in 2010 to study Psychology at Northwestern University and after meeting the SpotHero team, decided to stick around! Suzannah contributes to the marketing team by researching and writing snazzy content for the SpotHero website and hopes to be able to apply some of her psychological wisdom to marketing strategy. When she's not in the office, you can find Suzannah watching live music or looking at pictures of cats (which also sometimes happens in the office).
Becca likes to say she was "organically grown" in Texas. Attending the University of Texas at Austin, Becca fell in love with all things entrepreneurship. There's nothing better than an office culture that welcomes sweat pants and creative thinking. Becca hopes to grow the SpotHero brand, all the while exploring Chicago and all it has to offer.
Senior Customer Hero
Terrance is a native Chicagoan and currently resides in River North, just a hop, skip, and a jump from the SpotHero office. After a year at a liberal arts college in Iowa, he transferred back to the big city where he majored in Political Science at DePaul University. Prior to joining SpotHero, Terrance spent time at Modern Luxury, Rockit Ranch Productions and most recently he served as the Client Relations Coordinator at an IT consulting firm. His interests in politics led him to become part of the first intern class of then Senator Barack Obama’s presidential campaign where he worked directly under Hans Reimer; former director of the Rock the Vote organization. Terrance brings years of customer support, process improvement and project management experience to his role at SpotHero. When he is not busy helping scale our CX department, he likes to stay active by playing club volleyball and serving on the Young Professional Board at his alma mater.
Megan likes to say she’s taken the “scenic route” in life. She graduated with a degree in Secondary Education and a focus on English. Along the way she worked as a pre-school teacher and middle school English teacher. Most recently Megan decided it was time for a change of pace. As a frequent SpotHero user, when she saw a posting for the Customer Hero position at the company she jumped at the opportunity. She decided to put teaching on hold to become a member of the SpotHero team, and is excited to be a part of such an amazing new company! When she’s not chatting with customers, Megan loves to go for runs along the lake or take in a yoga class at CorePower.
Born and raised in the DFW metroplex, Nate took a detour from his hometown to attend college in Arkadelphia, Arkansas (that's right). After missing the city life, Nate moved to Chicago for graduate school, where he received his Master's degree from Wheaton College and joined the SpotHero team. Although he's a native Texan and a genuine southern gentleman, Nate loves Chicago and having the opportunity to be a hero for our customers. When not working, you can find Nate hanging out with friends, traveling home to Texas, or finding some kind of new adventure in Chicago.
Raised in the suburbs of Chicago, Michelle graduated from the University of Missouri with a B.A. in Sociology. After graduation, Michelle ventured to Las Vegas to work as a personal assistant and as opportunistic as Sin City was for Michelle, she knew it was time to continue to build her career in the city she calls home (Chitown, duh!), and is thrilled to do so at SpotHero! A true Hero, Michelle loves helping others and working to build positives relationships. Michelle is also a passionate Blackhawks fan, big-time dog lover, and Zumba enthusiast!
Bennett brings an account management, sales, and recruiting background to SpotHero. New to Chicago, Bennett was living in Santiago, Chile working as a technical recruiter for over a year. Bennett brought back a Chilean boxer puppy named Pearl, who is now the source of all his pride, joy, and stress. Prior to this, Bennett worked in sales at The New York Times and in account management at Patch Media in New York City. He double majored in Urban Planning and American Studies at Miami University. Bennett’s hobbies include cooking, traveling, and nerding out over the NBA. SpotHero is the perfect destination for Bennett as he can flex his client services muscles in a start up environment that improves the way we live in cities.
Originally from Ireland, Laura has been (quite happily) nomadic for most of her adult life. After living in different cities on both sides of the Atlantic, Laura is happy to finally call Chicago her home - and not just because of our large "Irish" population (an identification that, as far as she’s concerned, requires that you spent your childhood in the rain, eating potatoes with every meal, and living in equal fear of Holy Confession, the banshee, and your Mammy). Along the way, Laura earned a BA in English Literature from the Open University. Laura has always worked on the front-lines in customer service, which is how she discovered her passion and aptitude for making people happy. The only people she loves more than people are animals. Aside from solving your parking woes, you can also find Laura dancing, writing a story, marveling that she doesn’t have to push her bike up any hills here (her last stomping ground was San Francisco), cooking up a storm in the kitchen, reading in the corner, or watching a horror movie. If you get her on the phone, don’t be surprised if she puts the kettle on - there isn't a problem out there that a cup of tea can’t solve!
Before getting paid to be a hero (take that, Batman), Taylor grew up south of Chicago next to a cornfield. She moved to Chicago and earned a BA in Theatre Performance with a minor in Economics at the University of Illinois at Chicago; she then completed the Conservatory at Second City. She is currently working on getting paid to be an actor (help me, Batman), and uses her limited spare time for things like eating and the internet.
Jordan is an experienced Customer Service Representative who has spent his post-collegiate career working with businesses and customers in the Chicagoland-area. After graduating from the University of Iowa with a degree in Political Science and Entrepreneruial Business, Jordan returned to Chicago to continue his love affair with great hot dogs and delicious deep dish pizza. A self-prescribed sufferer of "parking anxiety," Jordan's previous work as an Account Manager in the environmental and waste industry helped develop his passion for solving problems and making your life (the Customer) easier. Outside of the office, you will find Jordan snowboarding, playing guitar, boating or tailgating at a SpotHero lot for his beloved Chicago Bears/Bulls/White Sox.
Kaity is originally from Baltimore, MD (Go Ravens!) and spent the past 11 years in Arizona, where she attended Arizona State University (Go Sun Devils!) A recent transplant to the Windy City, Kaity lives in River North. In her free time, Kaity enjoys cooking, reading, discovering new TV shows to binge watch, and exploring Chicago.
Born and raised in Oklahoma, Rachel found her way to Chicago via St Louis. She earned a BA in Mass Communications and BS in Business Administration with minors in International Business and Business Management from the University of Missouri St Louis. Prior to joining the SpotHero team she was the in-house bookkeeper for a Chicago restaurant group. When Rachel isn't working, she's most likely running, participating in her bowling and kickball leagues, or feeding her craft beer obsession by either brewing her own or tasting something new.
A native of Lincoln Park, Caitlin is a 2014 graduate of Washington University in St. Louis, where she studied anthropology and urban studies. So happy to be back in Chicago despite snowy winters, Caitlin is still weighing the pros and cons of learning how to drive - though SpotHero is tipping the balance by making parking stress free! When she's not in the office, you'll likely find Caitlin baking something delicious with her yellow kitchen aid mixer or indulging in reality tv.
Head of Strategic Relations
Justin’s drive and determination was apparent when the SpotHero team discovered him at Depaul University. Justin graduated from Depaul with a degree in Finance. Justin keeps the company running by building out new markets and optimizing current markets. Justin is responsible for driving the company’s vision and growth. He’s one of the team’s early “parking expert,” using technology to create new solutions to solve everyday problems. Outside of work, Justin likes cycling, Moto GP, Formula 1, hockey, and snowboarding.
Senior Account Executive
Nicole graduated from Wash U in St. Louis where she played varsity basketball and has become an active member of the Alumni Association. Off the court post-college, Nicole headed to Boston where she worked for Anheuser-Busch and took advantage of the amazing seafood the East Coast had to offer. Hundreds of lobster rolls later, Chicago called her back and she has been living it up in her hometown ever since. Nicole was an early Groupon employee where she discovered her love for the tech world. Outside of work, you'll likely find Nicole exploring Chicago's restaurant scene, spending the minute-and-a-half of nice weather outdoors, or playing with her dare devil kitten "Alice Junior."
Senior Account Executive
Matt was born in Nebraska, raised in San Diego, and has come to Chicago by way of Boston. A graduate of UC San Diego, Matt has a background in management, operations, and sales. In his last role, Matt helped a small company grow in several new markets to become a national player in their industry. Looking for another startup with a strong entrepreneurial spirit, Matt found his way to SpotHero. He is helping to grow several East Coast markets and doing his part to make sure Bostonians don't have to wander aimlessly for parking like he did. When he isn't working, Matt is DJ-ing, shooting photos, mixing fine cocktails, and dressing his 8-month old son in those handsome SpotHero onesies!
National Expansion Manager
Originally from Arlington, Virginia, Will studied Psychology and Business at Elon University. From there, Will worked with a prominent parking operator in D.C., and collaborated with SpotHero on several projects. After a stint in Southeast Asia, exploring 6 countries and living out of a backpack, Will returned home joined the SpotHero team. When he's not working to make the SpotHero experience the best it can be, you can catch Will running, YouTubing pug videos, or testing how spicy is too spicy when it comes to his cooking.
Sales Operations Analyst
A native of Northern California, Eli graduated from the University of California at Santa Cruz. Out of college, Eli worked at Golf.com as a developer, but soon delved into management consultanting. For 8 years, Eli helped businesses scale and grow across a variety of industries. Eager to rejoin an innovative technology company, Eli found a perfect home for his passion for analysis, strategy, and practical application at SpotHero. More than anything, Eli enjoys spending his free time with his wife, four children, and big yellow Labrador, Reilly.
Morgan grew up in a family of entrepreneurs and knew that the world of start ups was where she belonged. She graduated from Washington University in St. Louis from the Olin Business School in 2011 which furthered her interest and focus on technology and how it was impacting businesses and industries. In her spare time, she is either outside finding an adventure in a new city, taking photos, trying out a new restaurant, or at a concert.
Chris graduated from Portland State University in Oregon with a Bachelor's Degree in History. After hiking and skiing all over the Pac NW, Chris headed down to San Diego to work for the San Diego Padres in their Ticket Sales Department. After 3 years of constant 70 degree weather and sunshine, he was ready to return to his roots in the Midwest and set up camp in Chicago's River North neighborhood.
A South Florida native and graduate of Florida State University (Go 'Noles), Sumeet decided he had enough of the warm weather, traded in his sandals for winter boots, and headed to Chicago! A Chicagoan since 2011, Sumeet enjoys exploring the city, attending festivals, hanging out with close friends, indulging in his eclectic music tastes, and talking sports smack. Having worked in the corporate world for a few years, Sumeet yearned for a more collaborative and innovative work environment, and thus was drawn to the startup world. SpotHero, specifically, provided a great opportunity for Sumeet to be able to bring together his loves for both creativity and relationship building.
A lifelong Midwesterner, Julie attended Loyola University Chicago after spending her teenage years in Iowa and her childhood in the southern suburbs of Chicago. In college she majored in Finance, Economics, and Information Systems; and through the startup Loyola Limited, Julie co-founded Felice’s Pizza--the nation's only student-run pizzeria. When she’s not optimizing parking, Julie sits on the board for Loyola Limited, attends more concerts than she can keep track of, and eats an alarming amount of pizza.
Eliot is originally from Oshkosh, WI, and is a 2012 graduate of the University of Wisconsin-Madison. After earning his finance degree, Eliot decided to take a less-than conventional first job: driving the Oscar Mayer Wiennermobile all across the country. Though he relished his time as a “Hotdogger”, it was only a yearlong position. After, Eliot moved to Chicago to work at Groupon in inside sales before becoming SpotHero's Account Coordinator! Outside of work, Eliot is a die-hard Badgers, Packers, and Brewers fan (which can be difficult at times in Chicago!), loves traveling, and tasting new adult beverages.
Associate Account Coordinator
Originally from the Oak Park area of Chicago, Hallie's passion for travel led her to pursue her B.A. in international business at Keele University in the Staffordshire region of England. She spent her summers in Chicago coaching tennis and eventually established her own private tennis business. After graduating, she spent a month backpacking through Europe before heading back across the pond to start her first post-grad job with SpotHero.
Adam “Cezar” Jenkins
Senior Python Czar
Hailing from the mountains of West Virginia, Adam “Cezar” Jenkins has been working with computers since he was eight. During middle and high school he did computer repair under the name Cezar Computer Services. After receiving his black belt in Shotokan he decided it was time to venture out of the woods and in 2005 was awarded a BS in Computer Science from the Illinois Institute of Technology. Cezar spent eight years as a software developer for the Insitute of Design in downtown Chicago developing internal and external web applications and has been championing Python and Django since early 2007. When not slinging code he runs the Folks on Spokes cycling club, is a proud member of the Brewers of South Suburbia homebrewing club, and enjoys a good game of peek-a-boo with his son.
Lead Front End Developer
Born and raised in Saint Louis, MO, Brett is a Cardinals fan first but the roles of full-stack developer, entrepreneur, and general internet addict are all tied for a close second. He brings his front-end development expertise to the SpotHero team in hopes to ship a more engaging user experience on a daily basis and loves to dabble in server-side code whenever he gets the chance. His free time is filled with hanging out around town with his lovely wife Samantha and his teddy bear like Chow mix Barksdale. Eating, drinking and biking the days away in Chicago, IL over the last 7 years, Brett has made it his mission to enjoy the cold months as much as the warm.
Lead Full-Stack Developer
Senior Front End Developer
Born in Poland, Matt naturally grew up playing soccer. It wasn’t until he moved to Chicago at the age of 7 that he discovered basketball and his love for all things sports started to grow. In his teenage years he dabbled with computers which eventually led him to web development. Graduating from the Illinois Institute of Art with a degree in Multimedia & Web Design, Matt quickly realized his creativity and joy of drawing transformed into analytical and critical thinking and decided to focus his efforts on front end development, particularly Flash which was a fantastic blend of the two mediums he most enjoyed. When the mobile scene exploded and Flash was left in the dust he decided to pursue a more balanced and rounded approach using the latest technology available. In his free time he enjoys spending time with his lovely wife Jessica, girls Vera and Vanessa, and shih tzu, appropriately named King. You can often find him rambling about the Chicago Bulls, the theory of relativity, and woodworking, two of which are definitely true.
Senior Backend Developer
Raised in the northern suburbs of Chicago, Chhay has always loved food, basketball, and computers. His brother taught him some BASIC programming at the age of 5, and he was hooked. After studying computer science at Northwestern University, Chhay worked in the Datawarehousing field, but got bit by the entrepreneurial bug. He left for the world of startups, adopting Python as his weapon of choice, and hasn't looked back. When not attached to a computer, Chhay loves to try new foods and play guitar for his kids.
Born and raised amongst the corn fields and dairy farms of Southern Illinois, Kevin Harriss was destiny for a career in computers ever since he got his first computer. While in JR High and High School he dabbled in programming and kept his school’s computers and infrastructure running. He knew eventually he would leave the farm-land for the big city. This happened when he got his degree in Computer Science from Illinois Institute of Technology in Chicago. After graduating he honed his skill and knowledge with computer infrastructures working at the Institute of Design. During this time he was involved with and organized multiple tech groups and conferences, including the former BARcamp Chicago. When not in front of a keyboard you can find him watching soccer, traveling or brewing beer.
Part-Time Customer Hero
Tatiana stumbled upon SpotHero after using the website for parking downtown. Looking to venture away from a strict, corporate call center environment Tatiana knew SpotHero would be the place for her. Tatiana possesses 12 years of corporate call center customer service working for many companies such as Wells Fargo, Sears, City of Chicago, RedBox, and Cingular Wireless just to name a few. Tatiana has received a lot of praise, recognition, and personal achievement while working as a customer service representative. Customer service is not only Tatiana’s passion but her niche. Tatiana is originally from Chicago but has resided in California and Las Vegas. Tatiana is also studying to become a dental hygienist and would love to own a business someday. In her spare time, Tatiana loves to bowl, shop, shoot pool, and attend fashion shows.
Part-Time Customer Hero
Born and raised in La Paz, Bolivia, Rocio studied tourism administration and worked for a marketing and event planning company. Her passion for adventure and travel brought her to Chicago in 2009. Rocio truly believes that hard work can be fun, and that success is always achievable when working with a talented team, such as our Hero Team. Rocio speaks both Spanish and English and in her spare time, enjoys exploring the city, trying new restaurants, and taking her dog, Eva, on walks with her husband.
Part-Time Customer Hero
Born and raised in Chicago, Andrew attend the University of Kansas, where he majored in Political Science. Since graduating, Andrew has worked in the IT industry in both account management and sales. Fascinated by the start up culture, Andrew wanted to get involved and found the perfect opportunity as a Customer Hero! When not being a Hero for our customers, you can find Andrew playing beach volleyball and jumping at every opportunity to travel somewhere new.
Part-Time Customer Hero
A Chicago native, Eboni graduated from Grand Valley State University with a B.A. in Political Science. Eboni previously worked as an Ad Production Coordinator for Apartments.com, and looks forward to seeing and contributing to the success of SpotHero!
Part-Time Customer Hero
Originally born in California, Monica grew up in Troy, Michigan. Due to her love for meeting and working with people, Monica decided to study Hospitality and Business at Central Michigan University. She then moved to Chicago in order to pursue a masters degree in Tourism and Hospitality at Roosevelt University, and so far, is loving living here! In her spare time, Monica enjoys everything related to music (preferably the Beatles), traveling, and eating anything and everything. Monica loves spending time with her family and friends, and exploring the city!
Part-Time Customer Hero
Raised in central Illinois, Matt graduated from Bradley University with a B.S. in Political Science (although not without a dip in the pool of every other subject). His senior year of college led Matt to Los Angeles with the University of Texas - Austin's Hollywood Semester and Work in the Entertainment Industry program. After graduation, Matt left his familiar hobbit hole and flew to China and Taiwan to teach English. After a trip around the island on his motorcycle, Matt moved to Chicago and put his passion for helping others and solving problems at work with SpotHero!
Part-Time Customer Hero
Raised in the suburbs of Detroit, Michelle graduated from the University of Wisconsin with a B.A. in Communications. After graduation, Michelle moved to Chicago to begin her career in PR. She loves working in PR, and is also very happy to be using her skills to help people and solve problems as a Customer Hero. When not working, you can usually find Michelle in a yoga class, reading (the Harry Potter series is her favorite) or visiting Chicago's various Froyo shops.
Born and raised in Dayton, Ohio, Gina is a recent graduate from Northwestern University. She has fallen in love with the city of Chicago and is very excited to be working with the SpotHero team, where she hopes to continue learning everything marketing related. In her free time, you can find Gina at a concert, watching sports, or going on some sort of adventure downtown.
Born and raised in New York, Allie was looking to spend her summer exploring a new city- and Chicago was calling her name. Allie is a rising senior at Brown University, concentrating in International Development. She is excited to be a Marketing Intern with SpotHero and have the opportunity to learn a ton alongside a great team. In her free time, you can find Allie cooking healthy recipes, searching for outdoor festivals/concerts downtown, or out for a run.
Business Development Intern
From sunny south Florida, Sebastian left the warm weather behind to study Economics and Statistics at the University of Chicago. Sebastian plans to establish himself in the consulting industry before moving on to join the next big start-up - which is why a Business Development Internship at an already awesome start-up caught his eye. Sebastian is excited to join the team and work on new strategic projects to help drive SpotHero to further success. In his free time, Sebastian enjoys experimenting with his mother's recipes, engaging in philosophical discussions, and exploring Chicago's trendiest restaurants!
Business Development Intern
Born and raised in the northwest suburbs of Chicago, Rina is a rising senior at DePaul University pursuing a degree in Marketing and Sales. She comes to SpotHero excited and eager to help contribute to the dynamic and growing parking industry. When not at work or school, you can find her dancing to Bollywood music, trying new restaurants and serving on board of Givology Chicago, a non-profit aimed at supporting education for underprivileged children.
Sales Analyst Intern
From the northwest suburbs of Chicago, Erik is a rising senior at the University of Arizona in Tucson, pursuing a degree in Systems Engineering. Erik is excited about the opportunity to work at SpotHero and learn more about sales operations. He looks forward to contributing to both SpotHero's growth and success in the parking industry. In his free time, Erik enjoys both playing and watching soccer, as well as traveling.
Originally from the south suburbs of Chicago, Daniel spent the last 4 years at Indiana University where he majored in Marketing & Technology Management in the Kelley School of Business. His study abroad experience in Barcelona and road trips across the country helped to ignite his passion for travel and exploration. Daniel is looking forward to giving users the best possible customer experience and taking SpotHero to new heights with his analytic and creative skills. Whether he is going to concerts, trying new recipes and foods, or planning the next big trip, he treats every day as a new adventure.