Commuter Benefits

A pre-tax card is an IRS-approved benefits commuter card that allows customers to use up to $300/month of pre-tax dollars on parking near their work or a transit stop on their way to work.

Qualified parking refers to pre-tax parking permitted by the IRS. This parking enables customers to use up to $300/month in pre-tax dollars to park near their office or public transit stop that takes them to the office.

You can use your commuter benefits card within the SpotHero app by inputting your card info under the pre-tax payment type. You will then set the address of your work and can begin to book spots using your pre-tax benefits card. Your benefits card will automatically apply for purchases within one mile of your work address.

Unfortunately, you are only able to make purchases using your pre-tax benefits card when using the SpotHero app. If you need help, feel free to give our Customer Heroes a call at 312-566-7768 so we can walk you through it!

Absolutely! Simply click on the monthly tab on the SpotHero mobile app and monthly parking options will populate when you search. Select your Commuter Benefits Card at checkout. We also have an in-house monthly parking specialist who can help you find the perfect spot. Our monthly parking specialist can be reached directly at (844) 292-5257.

No. At this time you are only allowed to use one commuter benefits card through SpotHero.

No, unfortunately, you cannot refund reservations made with a pre-tax card as credit. You can cancel reservations back to their original source through the app or website before the reservation begins.

In order to update or change your work address, you must delete your commuter benefits card from the SpotHero app and re-enter the information.

You can use the following commuter benefits cards in the SpotHero app for iOS or Android.

Of course! If you would like to update or cancel a reservation, you are able to do so in the SpotHero app.