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Great app as long as you don't have to extend reservation beyond original time slot. Adding an extension thru the app is frustrating at best ... and I was charged three times for the same spot, more than twice the regular rate for the garage. Of course I haven't had any response from their 'Customer Heroes' UPDATE: I have been in contact with SpotHero customer service and they have gone above and beyond to rectify the situation. If you encounter problems using SpotHero mobile app, I strongly suggest making use of the help screen through the app - they offer assistance by phone 7 days a week (6am-11pm central).


I work in DC and boy is this helpful. I'm so happy I found it 🙂🙂


It's expensive to park in NYC. I've used this app a number of times the past year to find reasonably priced parking garages in Manhattan. Probably saved at least $15 each time, plus had a reserved spot. Will definitely use it again!