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Using spot hero in NYC for a while but yesterday had a bad experience - my son was sent to another lot because the reserved lot was full. Attendant at new lot took the reservation. Went back the next day to get the car and they would not honor original reservation. Took us forever and an additional $50 to get our car back. Called spot hero - terrific customer service: listened, refunded our money quickly and apologized for the incident. You can't go wrong using this service.


Saves money and time


Saving me time and money! Thank you Spot Hero :) The customer service is also very considerate and deals with customers as humans, not just users.

Connoisseur SanFran