Upon arrival, pull a ticket at the entrance and retain it for exit purposes. 

Proceed to the second floor. To get to the second floor, drive straight up the ramp after entering the facility. Once you are at the top of the ramp, please scan your ticket and enter through the gate.

Shuttle pickup areas at PHX are as follows:
• Terminal 3 – North Side Door 5, Center Median Courtesy Area
• Terminal 4 – North Side Door 7, Ground Level Courtesy Area

PreFlight shuttles are circulating the airport 24/7. You can also call Shuttle Dispatch at (480) 925-9630.

Upon your return to the facility, present your parking pass to the cashier in the West Lobby to receive the receipt that you will need to scan to open the exit gate.

Please call at least 24 hours before your arrival to PreFlight PHX if you require a wheelchair-accessible shuttle, so we can have it prepared for your arrival.

⚠️ Please note: Terminal 3 will be closed to pick-ups and drop-offs from 10 P.M. to 6 A.M., from 2/08 to 4/26. PreFlight buses will only service Terminal 4 during those times. Departing passengers should arrive 15–30 minutes early as they will be dropped off at Terminal 4 and must take the SkyTrain to Terminal 3. Arriving passengers must take the SkyTrain to Terminal 4 to catch the PreFlight bus.