Monthly Parking

Most locations are set up with the billing cycle to be on the 1st and the 15th of every month.

If your start date is the 15th of the month, your first bill through the parking operator could be for a month and a half. The 1.5 month bill will allow you to park for 1.5 months and allows the parking operator to get you on a 1st of the month billing cycle. In all cases your rate will stay the same. Going forward your bill will be for just one month, if this is the case.

If you choose to purchase a spot that says ‘recurring monthly’ on the checkout page, your card will be automatically charged until you cancel. Decide you don’t want to park anymore? Get in touch with our customer heroes and they’ll cancel it for you right away.

If you select to purchase a spot that says ‘non-recurring monthly’ on the checkout page, you are only paying for the initial month of parking payable through SpotHero. For the second month and on, you must set up recurring billing through an account with the parking company that owns the location you’re parking at. During the hand-off process (after the 1st month going into your second month) the parking company will correspond with you and us to make sure you’re getting set up correctly.

Totally depends! Some locations may require a fee for your access card or transponder, however, that will all be detailed in the description of the location before you purchase. All extra fees will be paid to the garage or lot office after purchase. Please make sure to read the description before finalizing your payment.

We do not prorate monthly parking at our locations. If you have an extenuating circumstance, please call our customer heroes.

Unless specified, we generally do not permit this due to facility limitations. However, we have a limited amount of spots available for motorcycles, so please call our customer heroes at 844-292-5257 to see if we have availability near you. 

We offer a wide variety of monthly rates that will suit your parking needs. We know that you might want to park 24/7 or just want a spot for commuting to work so either way, we got your back! Go ahead and browse our site to check out the different options, but please pay close attention to the times listed so you’ll know exactly when you can park.

For example, if you see a spot called ‘Monday – Friday: 6 am – 7pm, you may only park your vehicle inside the garage during those times.  If you see a spot called ’24/7 Parking’, you get to park whenever you want during that month.

Another great way to find your perfect spot is to call our customer heroes at 844-292-5257.

If you choose a spot with an introductory rate, the price may go up to the regular drive-up rate after the intro rate time period has ended. This information can be found in the spot details. If you do not see the post-intro rate listed on SpotHero, please get in contact with the garage office. Some monthlies are handled directly with the location after the first month, so the facility is required to give you notice of a rate increase.

It depends on the type of spot you bought. If there is a contract, you will need to provide payments for the term of the contract. You will be able to tell if there is a contract for a location if you see something called ‘Contract Required’.

If you purchased a recurring billing spot (it will say your card will be automatically charged on the checkout page), all you have to do is email us at  support@spothero.com to notify us that you would like to cancel your recurring monthly reservation.