What People Are Saying

★★★★★

I've been using the app for a few years now and have been very happy so far. I've found cheaper alternatives to other parking options for many places using this app. Locating a garage is quick and easy, and the intergration with ApplePay makes the transaction simple. One word of advice, since they added intergration with calendar events, it's important to check the start and end times to make certain your desired time frame is covered. It's easy to edit the default entry/exit time, and it's easy to dismiss that feature and just book parking as you would normally. I've been able to change entry and exit times after my initial reservation when needed, and not had a problem so far.

RK Chicago
★★★★★

Wonderful option for finding & reserving parking in Chicago! It worked flawlessly for me the two times I used it. The price was even better!

GUCCIARDO
★★★★★

I work Downtown Brooklyn in MetroTech and for health reasons I couldn’t deal with our Subway System. I found SootHero and I saved a lot of money. Sometimes I used the app at the Last minute. I’ve never had a problem. I highly recommend them!

brucy
★★★★★

Great service - use in downtown chicago several times each month

Domo45
★★★★★

1st time user, awesome service so close to hotel and could come and go as I pleased with no tip!!!

JG0314
★★★★★

I am new to USA and have got immense help using SpotHero to get parking slots at great prices when we visit NY city. I recommend it to everyone I meet

GG-GS
★★★★★

The app is great!!! Any problems I have are with the garages in NYC which sometimes try to rip you off. Make sure you are at the right garage first off before you leave. Make sure you are not early or late bc you’ll pay dearly just like you always will - even if one minute late in nyc garages. Customer service for SpotHero have always answered immediately and have been incredibly helpful and have refunded me for any mistakes by the garage or even a mistake which was no one’s fault like my car being too tall to fit down the ramp. Parking in the city is a breeze now.

city girl+frequent user
★★★★★

This app works flawlessly and it’s a huge savings in both money and time.

Ostrom's
★★★★★

Very easy to use and convenient. I have saved tons of money using this app.

nyc infrequent driver
★★★★★

I tried using this app for the first time the other day, as someone new to city living and the abundance of parking garages. I panicked when the scanner wasn’t working (it was after my reservation had started, Im pretty sure I just didn’t follow the instructions and held my phone too close) I grabbed a regular ticket since I saw a sign regarding validated parking and figured I’d just cancel the app reservation. Alas, the lack of decent internet in the movie theater I was in prevented me from cancelling the reservation and my parking wasn’t able to be validated because I was there over 5 hours! (It was a double feature). So, ended up with $34 out of pocket parking expenses for an expected $8.95 spot. Whoops. In the hopes of recovering some of that loss, I contacted customer service who got back to me quickly and requested a receipt or credit card statement with the amount I spent at the garage. Stupid me threw out the receipt at work and paid at the ticket machine using cash! So I just requested a refund of the $8.95 if they could manage it, and to my surprise they not only refunded the reservation but put a $16.05 credit on my account to cover the difference! I’ll definitely be using this app next time I need to use a parking garage, hopefully this time with more successful scanning ability on my part haha.

HelloThisIsYourFridge